Camp management toolkit

Under the coordination of the Norwegian Refugee Council (NRC), the Camp Management Toolkit has been developed by the Camp Management Project which consisted of six member organisations – the Danish Refugee Council (DRC), the International Rescue Committee (IRC), the Norwegian Refugee Council (NRC), the Office of the United Nations High Commissioner for Refugees (UNHCR), the United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA) and the International Organization for Migration (IOM). 

The Camp Management Toolkit is intended for both refugee and IDP situations resulting from either conflict or natural disasters. The Toolkit defines key messages and issues in relation to the roles and responsibilities of the Camp Management Agency within each of the defined areas. It also includes tools and lists of essential reading. The Camp Management Toolkit highlights essential issues of protection and service provision in camps and camp-like settings and provides practical advice for camp management staff on how best to ensure the overall coordination and management of a camp and uphold the rights of displaced persons. It is an advisory manual and does not attempt to develop agency policies or directives. The Toolkit is written as a complement to existing sector guidelines and standards such as the Sphere Handbook, UNHCR Handbook for Emergencies, and other technical handbooks. 

The 2015 edition of the Camp Management Toolkit represents the most comprehensive and cross-sectoral guidance for those engaged in supporting displaced communities. 2015 follows some very challenging years in the history of humanitarian response. Multiple natural disasters and conflicts within and between states have continued to force people to flee across the world. In all displacement situations, people in flight need immediate protection and assistance related to physical security and basic lifesaving and social needs. Many have no other option than to gather spontaneously or to seek refuge in established camps. The response to all mass displacements must be and must remain an imperative and a collective effort! Simultaneous L3 category emergencies (the United Nations classification for the most severe large-scale humanitarian crises) have brought demanding challenges to all actors involved in humanitarian response. It is the responsibility of national authorities and the Camp Coordination and Camp Management (CCCM) Cluster or Sector Lead Agency, in coordination with the Camp Management Agency and stakeholders at the camp level, to ensure that the rights of all displaced persons are respected and that their needs are met in a dignified manner, according to internationally recognised laws and standards. 

Download the complete Camp Management Toolkit 2015





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